SHIPPING INFORMATION
When shipping parts to us, please remember these things:
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Please prevent any fin damage to your parts. In most cases, if the parts are not packed well, insurance will not pay for the damaged parts.
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Pack each piece tight in an appropriate sized box, with lots of packing material.
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Include a copy of your completed Work Order form with your shipment. We cannot perform any work without a signed order form.
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Do not send with signature required
Please ship to the following address:
XLXBhorsepower
63 Augusta Ln
Fleetwood, Pa 19522
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When shipping parts back to you, we use:
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UPS
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FedEx
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USPS Mail
RETURNS
We strive to supply you with the correct parts. If you believe you have an incorrect part, please stop all installation attempts and do not modify the component, as modified parts are non-returnable.
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Custom orders and parts modified by us at your request are non-returnable.
Contact us immediately, and we will work diligently to resolve any issues.
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For any other returns, please follow these instructions:
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Email us at XLXBhorsepower@gmail.com to request a Return number.
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Ensure to double-box items when possible to protect the original packaging. Pack the part securely to prevent damage during shipping, as parts damaged due to improper packaging will not be credited.
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Pay for return shipping. Write the Return number on the outside of the box and include a copy of the original invoice/receipt.
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Remember to return all original packaging as well.